As of June 2026, Public Safety Telecommunicators has an AI-exposure score of 72/100 (Very High exposure) on the AI-Safe Careers index, blending O*NET tasks, the Anthropic Economic Index, the Penn/OpenAI study, and BLS data. This is an estimate of task exposure, not a prediction of job loss.
Public Safety Telecommunicators
More exposed than 93% of the roles we track. Median pay ~US$53,040. About 10,700 projected openings a year (BLS 2024–34 — growth plus replacement).
Pay & demand figures are US medians (BLS, in USD) — your local figures will differ. Your exposure score applies broadly.
How you compare to similar Administrative roles
Your tasks, by AI exposure
- Maintain files of information relating to emergency calls, such as personnel rosters and emergency call-out and pager files.
- Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
- Record details of calls, dispatches, and messages.
- Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
- Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
- Observe alarm registers and scan maps to determine whether a specific emergency is in the dispatch service area.
- Scan status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch.
- Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
- Learn material and pass required tests for certification.
- Maintain access to, and security of, highly sensitive materials.
- Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
- Question callers to determine their locations and the nature of their problems to determine type of response needed.
- Provide emergency medical instructions to callers.
- Monitor alarm systems to detect emergencies, such as fires and illegal entry into establishments.
- Monitor various radio frequencies, such as those used by public works departments, school security, and civil defense, to stay apprised of developing situations.
- Test and adjust communication and alarm systems, and report malfunctions to maintenance units.
- Read and effectively interpret small-scale maps and information from a computer screen to determine locations and provide directions.
- Operate and maintain mobile dispatch vehicles and equipment.
No augmentable tasks identified for this role — its real, individually-assessed tasks consistently read as automatable (100%).
No durable tasks identified for this role — its real, individually-assessed tasks consistently read as automatable (100%).
Safer adjacent roles
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