Customer Success Manager → Account Manager

5 points higher. That difference is within the 5-point model resolution, so this path is not presented as meaningfully lower exposure.

82% modeled skills overlap. The exposure label uses the current occupation scores; skill names below come from the current role-skill mappings.

Shared skills

  • Communication

Target skills to investigate

  • Account mgmt
  • Negotiation

Durable strengths to lead with

  • Resolve client escalations
  • Grow strategic relationships
  • Negotiate prices or terms of sales or service agreements.

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