As of June 2026, IT Support Technician has an AI-exposure score of 65/100 (High exposure) on the AI-Safe Careers index, blending O*NET tasks, the Anthropic Economic Index, the Penn/OpenAI study, and BLS data. This is an estimate of task exposure, not a prediction of job loss.
IT Support Technician
More exposed than 80% of the roles we track. Median pay ~US$57,000.
Pay & demand figures are US medians (BLS, in USD) — your local figures will differ. Your exposure score applies broadly.
How you compare to similar Technology roles
Your tasks, by AI exposure
- Resolve help-desk tickets
- Document fixes and FAQs
- Set up hardware and accounts
- Diagnose user issues
No durable tasks identified for this role — its real, individually-assessed tasks consistently read as automatable (50%).
Safer adjacent roles
Your AI-Safe Career Report
Every task scored with what to do about it · 5–10 safer roles with salary, demand & reachability · skill-gap map · a 30/60/90-day roadmap · plus a résumé & LinkedIn rewrite · PDF.
Grounded in O*NET + the Anthropic Economic Index + BLS — personalized to your role.
AI was the most-cited reason for U.S. layoffs through mid-2026 — the workers who adapt earliest fare best. — Challenger, Gray & Christmas, 2026The upside: Workers with AI skills earn a roughly 62% wage premium — adapting pays. — PwC Global AI Jobs Barometer, 2026
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